Extra Charge on Credit Card after Hiring a Car

Filed Under (Car Hire News) by mcleare on 11-05-2009

Recent car hire customers in the USA have been left disgruntled after finding hidden charges added to their credit cards once their hire period had ended. The charges varied from cancellation fees to energy surcharges.

It is believed that some companies have began to add these charges to alleviate losses been felt in the current economic market.

Mr. Jim Swofford recently hired a car in the USA with leading car hire firm Hertz. Upon inspecting his credit card bill he found a five dollar charge which was unexpected.  He contacted Hertz and was told it was a cancellation charge.

Mr. Swofford was upset by the charge as he was a regular customer of Hertz so asked to have a previous reservation he made cancelled. He was then told that this would cost him twenty five dollars. He was then told that if he choose not to show up to collect the hire car that he would be charged fifty dollars.

A man from Austin Texas also complained recently over a one dollar energy charge on his credit card claiming to have never had this charge before in his many years of hiring cars.

Hertz explained that the cancellation charge brought in back in December was only applicable to pre paid reservations and was used to cover the paperwork costs associated with the booking.

Free Car Hire?

Filed Under (Car Hire News) by mcleare on 08-05-2009

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The car hire firm Avis plan to offer one and a half thousand free car rentals to UK small and medium sized businesses (SME’s) in order to help them achieve their goal to secure more business from abroad.

Avis came on board following news that British Airways were to offer up to fifteen million pounds worth of free flights to help small and medium businesses in their bid to boost exports.

Under the terms of the BA deal there will be five thousand return business class flights available in order to facilitate companies who wish to visit trade fairs and exhibitions abroad to try drum up new business. Here personal meetings can be arranged offering a greater chance of success.

The offer Avis have made has a value of one hundred and seventy five thousand pounds. The news has been warmly welcomed by Government officials in the UK as well as business groups.

William Walsh called on more companies to come forward and match the generous offers of Avis and British Airways.

Speaking on behalf of Avis, Anthony Ainsworth spoke of how happy Avis were to be able to help and how hard small companies have been hit in the current recession.